IT support and consulting

Technology should help your team, not slow it down. ByteBento keeps your systems working, checks what needs fixing, trains your staff and gives straight advice on what to buy, build or skip.

IT health checkSAMPLEFINDINGS · ORDERED BY PRIORITYBackupsNot testedHIGHTwo-step loginOff for most accountsHIGHFormer staff accessStill activeMEDIUMSoftware updatesSome devices behindMEDIUMSubscriptionsUnused plans foundLOW
Sample of the report format. Your health check lists your own findings, ordered by priority.

Sound familiar?

  • Nobody knows who to call when email, Wi-Fi or accounts stop working
  • Passwords, backups and software updates are nobody's job
  • You're paying for subscriptions no one is sure you still need
  • You want to go digital but don't know where to start

What's included

01

IT health check

A review of your accounts, devices, backups, security and subscriptions.

A clear list of what to fix first

02

Ongoing support

A direct line for problems with systems, accounts and tools.

Issues handled by someone who knows your setup

03

Account cleanup

Business email, shared drives and admin access organized.

Former staff lose access, current staff have what they need

04

Backup and security basics

Backups, password practices and two-step login set up.

Less risk of losing data or getting hacked

05

Staff training

Practical sessions on the tools your team uses every day.

Fewer questions and more confident staff

06

Technology planning

Advice on digitizing processes and choosing tools.

Money spent on the right things

Ways to work together

One-time health check

A full review with a written report and fix list.

Monthly care

Ongoing support, updates and check-ins on an agreed schedule.

Project help

Help with a specific rollout, migration or training.

How it works

  1. 01

    Health check

    We review how your technology is set up today.

  2. 02

    Report

    A plain-language report of risks and priorities.

  3. 03

    Fix

    The most important issues fixed first.

  4. 04

    Support

    Ongoing help remotely, and on-site in Albay when needed.

See how we work

What you get at handover

You own everything we build. Nothing stays locked in our accounts.

  • A written inventory of your accounts, devices and subscriptions
  • Admin access documented and in your organization's name
  • Backup and recovery instructions
  • Training notes your staff can refer back to

Your options, compared

ByteBento isn't the right fit for every project. Here's an honest look at the alternatives.

OptionBest whenTrade-off
Asking a tech-savvy staff memberVery small offices with simple needsIt pulls them from their real job, and the knowledge leaves with them
Calling a repair shop when things breakHardware repairsReactive only; nobody looks after backups, accounts or security
Hiring full-time IT staffLarger organizations with daily IT needsA full salary for work that may only need a few hours a month
ByteBentoOffices that need reliable IT help without a full-time hireSupport is scheduled, not someone sitting in your office all day

Who you work with

ByteBento is run by Andrei Marco in Legazpi City, Albay. You talk directly to the people designing and building your project, from the first call to handover.

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Our commitments

  • A reply within 1 business day
  • A fixed-scope proposal with the price before any work begins
  • Everything built is handed over in your name
  • 30 days of free fixes after launch
  • Based in Legazpi City, working with clients across the Philippines and abroad

Registered and compliant

  • DTI-registered business
  • Registered with the National Privacy Commission (NPC)
  • PhilGEPS-registered for government projects
  • Mayor's permit, Legazpi City

Frequently asked questions

Do you provide on-site IT support?

Yes, in and around Legazpi City and Albay. Many issues are solved faster remotely, and clients elsewhere in the Philippines are supported remotely.

What does an IT health check cover?

Accounts and access, devices, backups, security basics like passwords and two-step login, software updates, and what you pay for each month. You get a report with priorities.

Can you support a small office without a long contract?

Yes. You can start with a one-time health check or a single project, and move to monthly care only if it makes sense.

Can you help us comply with the Data Privacy Act?

We help with the technical measures such as access control, backups and secure accounts. ByteBento is registered with the National Privacy Commission; your organization remains responsible for its own compliance.

Do you work with government offices?

Yes. ByteBento is PhilGEPS-registered and supports public offices with systems, training and technology planning.

How much does IT support cost?

Health checks and projects get a fixed price in a free proposal. Monthly care is priced by the size of your office and the support you need.

Start with a free proposal

Fixed scope and price in writing, no obligation. We reply within 1 business day.

Get a free quote