IT support and consulting

Technology should help your team, not slow it down. Bytebento keeps your systems working, checks what needs fixing, trains your staff and gives straight advice on what to buy, build or skip.

How healthy is your office IT?

7 questions · 1 minute

  1. 01Are your backups tested by actually restoring a file?
  2. 02Is two-step login on for email and admin accounts?
  3. 03Do former staff lose access the day they leave?
  4. 04Are computers and software kept up to date?
  5. 05Does someone know every subscription you pay for?
  6. 06Are business accounts owned by the business, not a person?
  7. 07Do staff know who to ask when something breaks?

Your office

0/7

7 questions left

The real thing

A health check ends with a report you can act on

Your own findings, ordered by priority, in plain language. The most important fixes come first, and you decide what we do next.

IT health checkSAMPLEFINDINGS · ORDERED BY PRIORITYBackupsNot testedHIGHTwo-step loginOff for most accountsHIGHFormer staff accessStill activeMEDIUMSoftware updatesSome devices behindMEDIUMSubscriptionsUnused plans foundLOW
Sample of the report format. Your health check lists your own findings, ordered by priority.

Coverage

On-site in Albay, remote everywhere else

On-site

Legazpi City and Albay

Visits to your office for setup, audits, training and problems that need hands on the hardware.

Remote

Anywhere in the Philippines

Accounts, email, cloud tools, backups and advice, handled remotely. Often faster than waiting for a visit.

What we look after

The unglamorous things that keep an office running

  • IT health check

    A review of your accounts, devices, backups, security and subscriptions.

  • Ongoing support

    A direct line for problems with systems, accounts and tools.

  • Account cleanup

    Business email, shared drives and admin access organized.

  • Backup and security basics

    Backups, password practices and two-step login set up.

  • Staff training

    Practical sessions on the tools your team uses every day.

  • Technology planning

    Advice on digitizing processes and choosing tools.

How to start

No long contract needed

Start with a health check, then decide whether ongoing care makes sense.

  1. Start here

    One-time health check

    A full review with a written report and fix list.

  2. Then, if useful

    Monthly care

    Ongoing support, updates and check-ins on an agreed schedule.

  3. Anytime

    Project help

    Help with a specific rollout, migration or training.

Catalogue

What you can order

See the full catalogue

Questions

Before you ask

Do you provide on-site IT support?
Yes, in and around Legazpi City and Albay. Many issues are solved faster remotely, and clients elsewhere in the Philippines are supported remotely.
What does an IT health check cover?
Accounts and access, devices, backups, security basics like passwords and two-step login, software updates, and what you pay for each month. You get a report with priorities.
Can you support a small office without a long contract?
Yes. You can start with a one-time health check or a single project, and move to monthly care only if it makes sense.
Can you help us comply with the Data Privacy Act?
We help with the technical measures such as access control, backups and secure accounts. Bytebento is registered with the National Privacy Commission; your organization remains responsible for its own compliance.
Do you work with government offices?
Yes. Bytebento is PhilGEPS-registered and supports public offices with systems, training and technology planning.
How much does IT support cost?
Health checks and projects get a fixed price in a free proposal. Monthly care is priced by the size of your office and the support you need.

Who you work with

Bytebento is led by founder Andrei Marco, with our team based in Legazpi City, Albay. You talk directly to the people designing and building your project. About us

Commitments

  • A reply within 1 business day
  • A fixed-scope proposal with the price before any work begins
  • Everything built is handed over in your name
  • 30 days of free fixes after launch
  • Based in Legazpi City, working with clients across the Philippines and abroad

Registered

  • DTI-registered business
  • BIR-registered for tax and invoicing
  • Registered with the National Privacy Commission (NPC)
  • PhilGEPS-registered for government projects
  • Mayor's permit, Legazpi City

Open the box.

Tell us what's on your plate.