Bytebento BOS, a barangay management system that cuts trips to the hall and keeps records across terms

Three problems barangays kept telling us about

Lines, and wasted trips

Clearances, indigency and residency certificates are requested in person, during office hours, which is also when most people are at work or school. Residents line up to ask, wait while it's prepared, and if the captain or secretary is out, go home and come back another day.

Records that don't survive a new term

When a new set of officials takes over, the records often don't come with them. The database sits on one office computer, a file gets deleted or kept by the outgoing term, or the handover is a stack of paper, or nothing at all. The new term starts rebuilding the resident list from scratch.

Public information that's hard to find

Office hours, emergency numbers, who the officials are, which services are offered and how the budget is spent are usually on a board at the hall or scattered across Facebook posts. Barangays are also expected to publish their budget and other documents under the DILG's Full Disclosure Policy.

Request a barangay clearance online, come in once

Each barangay gets its own website on its own domain. Requesting a document works like this:

1. 01

   The resident requests it online

   They open the barangay's website, agree to the Data Privacy Act notice, find their name in the barangay's resident list, choose the document and the purpose, and leave a contact number. Any time of day, from a phone.

2. 02

   Staff get a text

   The barangay office is notified by SMS the moment a request comes in, and sees it in one inbox.

3. 03

   The document fills itself in

   BOS fills the barangay's own certificate template with the resident's details. Nobody retypes a name or an address.

4. 04

   Printed and signed as usual

   The secretary logs in, reviews the request and prints the document, and the captain signs it, the same as before. The difference is that the resident isn't standing at the hall while this happens.

5. 05

   The resident gets a text

   When staff mark it ready, the resident receives an SMS that it's ready for pickup at the barangay hall.

6. 06

   One trip to pick it up

   A screen at the hall shows which documents are ready, so pickup is quick.

Every barangay starts with the everyday documents, including the barangay clearance, business clearance, certificates of indigency, residency and good moral character, and the barangay ID. Up to 18 more can be switched on as a barangay needs them, for 27 document types in all.

Barangay records that outlast the term

The records belong to the barangay, not to whoever is in office, so BOS keeps them off any one office computer:

• Stored online, not on a PC. The resident registry, requests and documents live on the platform, so a broken or wiped computer loses nothing.
• Backed up every night. Each barangay's records are copied every night. If records are deleted, we can bring them back.
• Every change is recorded. BOS logs what changed, when, and the before and after values, and keeps that history for 90 days.
• Nothing changes the official record unchecked. What residents submit waits for staff approval before it enters the registry.
• Exports whenever you need them. Staff can export the resident list and document requests to Excel at any time.
• A clean handover. When a new term starts, the officials list and photos on the website are updated in settings and the admin password is changed. The records stay exactly where they were.

Barangay information for the public, in one place

Without logging in, anyone can see on the barangay's website:

• The barangay's services, mission and vision, and the online request forms.
• Office hours and emergency contacts, with numbers you can tap to call.
• The current officials, with photos.
• Full Disclosure documents, such as the budget, monthly collections and disbursements, and procurement, organised by year.
• The budget for each year the barangay posts, and its projects.

For barangay staff

• One inbox for document requests and resident registrations, with status tabs.
• A resident registry based on the RBI, with sectoral tags such as PWD, solo parent, 4Ps and senior citizen, and a check for duplicates before anyone is added.
• Blotter entries, and 10 Katarungang Pambarangay forms, from the complaint and summons to the certification to file action, filled in automatically.
• Only the information each service needs is collected. Sensitive details such as health history and drug watchlists are never imported.

Where the barangay system runs

BOS went live in May 2026 and runs today in Legazpi City, including Barangay 56 (Taysan), Bogtong, Banquerohan and Barangay 6 (Bañadero), with more barangays being set up. Each barangay has its own domain and its own branding, and its data is kept separate from every other barangay's.

Built to fit each barangay

No two barangays run the same way, so BOS isn't a fixed package. Each barangay's website, documents and forms are set up for that barangay, and anything it needs can be added on request:

• Pages and sections. New pages, programs, notices or anything else the barangay wants residents to see.
• Documents and forms. New certificate types, office forms and online requests, built on the barangay's own templates.
• Staff access. Each barangay has its own admin login, separate from every other barangay's, and can change its password any time, for example when a new term starts. Barangays that want separate accounts for each staff member, with roles that limit who can see or approve what, can have them set up.

Frequently asked questions